Return policy and warranty for wireless devices (routers)

At Al-Daw’ Al-Munir Electronics Store, we are committed to customer satisfaction. Therefore, we offer a clear and fair policy for returning wireless devices, ensuring the protection of your rights and reflecting our commitment to quality.

First: Warranty

All wireless devices sold by us are covered by the store's warranty for a full year from the invoice date. The warranty covers manufacturing defects only .

Second: Return Policy

1. The allowed return period : Customers can return unused wireless devices within 3 days of the date of receiving the product.

2. Conditions for accepting returns

• The product must be completely unused and in its original condition.
• The product must be equipped with all accessories and the original packaging .
• Provide the original purchase invoice as a primary reference.
• Products showing any signs of use, or damage resulting from misuse, will not be accepted .

3. Special Return Cases

• If the product is received with a manufacturing defect , or if it arrives damaged or broken , the store will cover all return shipping fees and the customer will receive a full refund .

Third: Return procedures

1. Contact customer service at: 0530502747 .
2. The product's condition will be assessed to ensure it meets the return requirements.
3. Upon approval, the refund will be issued using the same payment method used for the purchase.

Fourth: Fees

• In the event of a return without a manufacturing defect (unused product only), the customer shall bear a nominal return fee of 20 Saudi Riyals .

Fifth: Important Notes

• The Bright Light Appliances Store reserves the right to modify or update its return policy at any time without prior notice.
• We recommend checking this page periodically for the latest updates.